Today announced a
new place for travelers to get unbiased
hotel ratings and reviews -- its
own websites. Recognizing that in the digital information age travelers
research
hotels differently, Starwood is one of the first major
hotel
companies to invite guests to contribute ratings and reviews directly on
its hotel websites.
In a recent survey, nearly 85% of Starwood Preferred Guest(R) members said
they find value in consumer ratings and reviews on travel sites.
Starwood is making it easier for consumers to find the information they
crave with reviews displayed directly on the hotel page they are
viewing. The open forum gives travelers a place to share and search for
genuine hotel reviews -- both the positive and the negative -- so they can
plan their ideal hotel stay. Taking authenticity a step further,
Starwood is also making sure all comments are from guests who actually
stayed at the hotel. Reviews are verified by a hotel reservation
confirmation.