WorldHost is a world-class customer service training programme developed by People 1st with the support of VisitEngland. It has been used to train nearly one million people worldwide including 40,000 volunteers and tourism staff during the 2010 Vancouver Winter Olympics.
The London Olympics
The programme has also been given the London 2012 Olympics LOCOG Inspire Mark, in recognition of its contribution to the development of staff ahead of next year’s Games. It is recommended as one of the legacy training programmes for the 2014 Commonwealth Games.
Sharon Glancy, director of the People 1st Training Company, said: “We are delighted the Strand Palace Hotel is the first WorldHost Recognised Business. They have truly embraced the ethos of WorldHost and with the London 2012 Olympics. I urge more organisations to get involved.
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