Boutique hotels first appeared in 1981 with Anouska Hempel’s Blakes Hotel in London, Ian Schrager’s Morgans Hotel in New York and Kimpton Hotel & Restaurant Group’s first operated property, the Bedford Hotel in San Francisco.
Since the 1980s, boutique hotels have registered a continuous expansion on the wave of the rapid advancement of a new generation of design-conscious and technology-savvy customers increasingly seeking a unique experience instead of a cookie-cutter hotel room.
Using psychographics as opposed to demographics, hotels have shifted from a standardised to a personality-based offer. As an example, California-based Joie de Vivre Hotels’ personality is crafted around the reader-base of a specialist magazine, such as Rolling Stone for the Phoenix Hotel and The New Yorker for Rex Hotel, both of which are in San Francisco.
Twitter